Warranty

Ramler products are warranted to the original purchaser from the date of purchase and for a period of between 2 and 10 years thereafter, depending on the product eg. chair frames and foam are warranted for 10 years, chair fabrics for 2 years. Ramler warrants the original purchaser, that the product and all of its parts and components are free of defects in material and workmanship.

“Defects”, as used in this warranty, are defined imperfections that impair the use of the product. This warranty covers manufacturing defects, but is null and void if the defects arise from abuse or misuse of the product.

This Limited Warranty is expressly limited to the repair or replacement of parts and/or components and applies only under conditions of normal commercial use.

This Limited Warranty does not cover:

  1. defects caused by improper assembly or disassembly not performed by Ramler or their authorised representative
  2. defects occurring after purchase due to product modification, intentional damage, accident, misuse, abuse, negligence or exposure to the elements;
  3. cosmetic damage
  4. damage caused by a carrier or transportation of the product from one location to another and
  5. fabric, either Ramler supplied or COM, for wear and tear beyond the warranty supplied by the mill.

Except as provided herein, Ramler makes no other express or implied warranties, including without limitation any implied warranty of merchantability or fitness for a particular purpose. Ramler is limited in its duty and shall have no liability or responsibility to the purchaser or any other person or entity with respect to any liability, loss or damage caused directly or indirectly by use of the product, including, but not limited to, any incidental or consequential damages.

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